A clear explanation

Privacy Policy

We respect your privacy and want you to understand what information we use to enroll you in traffic school, support your course, and meet reporting requirements.

Information we collect

When you register or purchase a course, we may collect details such as your name, contact information, account and registration details, driver or court information needed for enrollment, and payment information. Payment details are handled through payment services used to process your purchase.

How we use information

We use information to create and manage your student account, process payment, provide customer support, deliver course communications, confirm course progress, improve the website, and help us prevent misuse. We may also use aggregated or de-identified information to understand how the site is used.

Log data and cookies

Our site may receive standard log data such as browser type, device information, approximate location, pages visited, and the time of a visit. We use cookies and similar technologies for essential site functionality, remembering preferences, security, and analytics. You can adjust cookie or browser settings, though some site features may not work as intended.

When information is shared

We share information with service providers that help us operate the website, process payments, and provide course support. We may disclose enrollment or completion information to a court, motor vehicle department, or other state agency when required to report that you completed a course. We may also disclose information when required by law or needed to protect the site, our students, or others.

Security and retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No online service can promise absolute security. We retain information for as long as needed to provide services, maintain business and course records, meet legal or reporting obligations, resolve disputes, and enforce agreements, then securely delete or de-identify it when practical.

Questions about privacy

If you have a question about this policy or the information associated with your course, please contact us at help@defensivedriversgroup.com. We’ll do our best to provide a clear answer.